Refund policy

Not quite perfect? No losses. We want you to love your purchase. If it doesn't meet your expectations, you can easily exchange it for something else, get a full refund, or receive store credit for future purchases. Here's what to do:

Here's what you need to know:

  • Return Window: You have 14 days from the date of delivery to initiate a return.
  • Return Shipping: You will be responsible for covering the cost of return shipping.
  • Refunds: We offer full refunds on returned items, excluding original shipping costs.
  • Final Sale Items: Please note that some items may be marked as final sale and cannot be returned. These items will be clearly identified on the product page and at checkout.

How to Make a Return:

  1. Contact our customer service team via the live chat or through our contact us portal
  2. We'll provide you with confirmation and instructions on how to return your item(s).
  3. Pack your item(s) securely in the original packaging, with your return slip enclosed.
  4. Ship the package to the address we provide.

Once we receive your return:

  • We will inspect the item(s) to ensure they meet the return criteria.
  • If your return is approved, we will issue a full refund to your original payment method within 5-7 business days.
  • You will receive an email notification once your refund has been processed.

Please note:

  • We recommend using a tracked shipping service for your return for your own peace of mind.
  • We cannot accept returns for items that are damaged, used, or altered after purchase.

We're here to help!

If you have any questions about our return policy, please don't hesitate to contact our customer service team.